Từ khoá : crisis.

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Government communication in times of crisis: nature, functions, and recommendations for enhancing effectiveness

Government communication in times of crisis: nature, functions, and recommendations for enhancing effectiveness

Government communication in times of crisis: nature, functions, and recommendations for enhancing effectiveness

Abstract: As an official form of communication, government communication plays a particularly vital role during crises. Beyond the function of providing accurate, timely, and comprehensive information, it also serves to prevent and counter misinformation, maintain social stability, and strengthen public trust in the government. Enhancing the effectiveness of government communication not only ensures citizens’ right to information but also reaffirms the legitimacy of the political system. In the context of the current information explosion and the increasingly complex and unpredictable developments in political, economic, and social life, government communication must be proactive, transparent, and consistent.

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