Sunday, 17:36 28-08-2022

Role of communication activities in Vietnamese universities

Professional forum Sunday, 17:36 28-08-2022
Abstract: In the context of contemporary higher education, competition among universities is becoming increasingly fierce. When the Ministry of Education and Training tends to increase autonomy for universities, enhancing communication activities helps higher education institutions improve their reputation and enrollment efficiency. However, in Vietnam, research on communication in education is still limited, especially in the field of higher education, while this one is quite rich and diverse in other countries. The article presents an overview of domestic and foreign research on the communication activities of universities, thereby providing new research directions to help guide communication activities for educational institutions in Vietnam in the future.

Source: Journal of Political Theory and Communication, No 6-2022

Dinh Hong Nhung - Dang Thi Viet Hoa

Academy of Journalism and Communication

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Understanding the role of AI in user behavior analytics and content personalization: concepts, benefits and ethical considerations

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Content personalization is a deciding factor that shapes modern communication on digital platforms. Organizations, particularly companies, are investing increasingly on leveraging AI in communication activities to engage with and retain users. This article investigates how AI is used to monitor, analyze and ultilize user behavior data to enhance personalized content experiences in digital environments. Research results show that in addition to the benefits that AI brings such as enhancing user experience and marketing communication effectiveness for organizations, the application of AI in content personalization also takes its toll on privacy, the "filter bubble" phenomenon, and ethical issues related to transparency and fairness. To ensure trust and sustainable development, the article emphasizes the responsible and transparent use of AI as well as maintaining compliance with data protection laws.

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