Method of communication to ethnic minority regions in Vietnam today

Journalism-Communication studies Tuesday, 18:12 18-05-2021

Vietnam is a multi-ethnic country with Kinh (Viet) as the majority group and 53 ethnic minority groups, who are living across the country, mostly in mountainous, remote, rural and border regions with rough topography and difficult transportation. The backward social and economic condition, language barrier, psychological reservedness and low literacy have made communication in ethnic minority regions difficult. Therefore, it is important to employ different methods of communication to people of ethnic minorities be it direct or indirect in order to help them access and understand the directions, policies of the Party and State, accelerate their production and consolidate the national solidarity.


Source: Journal of Political Theory and Communications, no 5 (2020).

Luu Van An

Assoc. Prof., PhD, Academy of Journalism and Communication

Understanding customer gratitude: Definitions, antecedents, and consequences

Abstract: This paper provides a comprehensive review of customer gratitude literature, examining its conceptual foundations, antecedents (customer-focal and seller-focal), consequences (cognitive, affective, and behavioral outcomes), and identifying critical gaps to advance theoretical understanding and guide future research in relationship marketing. The review identifies methodological limitations including overreliance on quantitative approaches and cross-sectional designs. Future research should employ qualitative methods, longitudinal designs, and examine gratitude in diverse cultural and sectoral contexts, particularly educational services. This paper consolidates fragmented gratitude literature, provides integrated theoretical understanding, and offers a comprehensive research agenda. It advances relationship marketing theory by systematically mapping gratitude's nomological network and identifying critical directions for theoretical and empirical advancement across diverse contexts.